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PALM SOUQ

6 open roles

Build the brakes for AI spend

PALM SOUQ is a 34 person team in Chennai, building the gateway that meters every token and stops runaway agents before the invoice lands.

handbook/how-we-work.yaml
# how-we-work.yaml (excerpt from the PALM SOUQ handbook)
office:
  location: Tondiarpet, Chennai
  in_person_days: [tue, wed, thu]   # hybrid roles
  remote_roles: india_only
engineering:
  design_docs: short, argued with data
  code_review: required, 1 approver, 24h target
  latency_gate: fail build if gateway p99 regresses
on_call:
  rotation: follow_the_sun
  max_pages_per_week: 2    # above this, we fix the alerts
  comp_off: 1 day per on-call week
incidents:
  reviews: blameless, published internally
  payloads_in_postmortems: never   # Zero Payload Retention

Open roles

Where you could start

Salary ranges are annual base compensation in INR, shown on every role. Equity is on top.

careers.palmsouqltd.com/roles6 of 6 open

Culture

How we work

Four habits we hire for and protect. They come from building infrastructure that sits in the request path of other companies' products.

  1. 01

    The stopwatch is the product

    Our gateway adds under 5 ms and stops loops in under 50 ms. We measure before we argue, and performance regressions block a release the same way failing tests do.

  2. 02

    Show the arithmetic

    Customers trust PALM SOUQ with their margins. Every cost figure, in the product and on this website, comes with the formula behind it. That habit applies to internal decisions too.

  3. 03

    Write it down, keep it short

    Design docs, incident reviews and weekly updates are written. One page is usually enough, and anyone in the company can comment on any doc.

  4. 04

    Own it after it ships

    Teams run what they build. On-call is shared, capped and compensated, and alerts that page too often are treated as bugs.

Benefits

Looked after, so you can do your best work

Health cover for your family

Group medical insurance for you, your spouse or partner, children and parents, plus annual health checks.

Equity for everyone

Every full-time employee receives stock options with a four-year vest and a one-year cliff.

Time off that gets used

24 days of paid leave, 12 public holidays, and a company-wide week off at the end of December.

Learning budget

An annual budget for books, courses and conferences, and paid time to speak at meetups.

Your setup

A MacBook Pro or a Linux workstation of your choice, plus a home office allowance for remote roles.

Parental leave

26 weeks for birthing parents and 12 weeks for non-birthing and adoptive parents, fully paid.

Process

Four conversations, about three weeks

Every role publishes its exact stages. This is the common shape.

  1. 1

    Intro call

    30 minutes with the hiring manager. Both sides decide if it is worth going further.

  2. 2

    Deep dive

    Your past work, in your words. We ask about trade-offs and what went wrong.

  3. 3

    Exercise

    Paid take-home or live pairing on real problems. Your choice for engineering roles.

  4. 4

    Team and founders

    Meet the people you would work with. Offer within 3 business days of the last stage.

Careers questions

Do you hire outside Chennai?

Some roles are open to candidates anywhere in India and are marked Remote (India). Hybrid roles expect three days a week at our Chennai office. We do not currently hire outside India.

Do you sponsor relocation?

Yes. For hybrid roles we cover relocation to Chennai, including travel and two weeks of temporary housing.

Are take-home exercises paid?

Yes. Any exercise longer than an hour is paid at a fixed rate, and you can choose a pairing session instead for engineering roles.

How long does the process take?

Most candidates finish all stages within three weeks of the first call. We reply to every application within 5 business days.

My role is not listed. Can I still apply?

Yes. Write to careers@palmsouqltd.com with a link to your work and the problem you want to work on. We read every message.

Curious what you would be working on?

The sandbox runs the same breaker heuristics our gateway team builds: fire traffic from six tenants and watch a loop get stopped.

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